We ship our plants with the utmost care and pack them extremely careful. We only ship plant-related orders on Tuesday to avoid any delays. You will receive an email with a confirmation after you placed your order. Once your order has been shipped, you will receive your tracking code.

We do not ship plant-related orders when the temperature is below 0 degrees or above 27 degrees in The Netherlands, to avoid any temperature damage. We add a heat-pack with plant-related orders if the temperature is between 0 and 5 degrees. We always check the weather in both The Netherlands and the country it needs to be shipped to, but if you have a specific wish about your order - please always send us an email. We do NOT ship plants below 0 degrees.

We only ship to the European Union. If you want to add a plant passport, please let us know by email or with your order.

Shipping is a very stressful process for plants and we recommend to let your plant rest for at least a week after arrival. The plant needs to adjust to its new environment and immediate repotting is therefore not recommended. Please make sure to research how to care for your plant before purchasing. Every plant has different needs! If you need help or have a question, please contact us. 

Non-plant orders will be shipped within one to two business days.

Return policy

We work very hard to make sure that our plants will arrive in a healthy state. We therefore guarantee our plants for 7 days after arrival if handled in a proper way. Unfortunately, we can not take responsibility for any damage to plants caused by shipping or delays. We do not (partially) refund for any damage caused by (delays during) shipping. Please contact us, so we can help you to give you the best care tips for your situation. 

Shipping rates

During check-out, you can choose delivery through PostNL of free pick-up for customers within The Netherlands. Please check the shipping rates for your country at the check-out. PostNL will provide delivery within 1 - 10 business days.

Pick Up

Picking up an order is possible in Wittevrouwen or De Meern. During check out you can select which you prefer. We will email you to arrange a pick up date and time. If you are from outside The Netherlands but still want to pick up an order, please send us an email.